* These rates include VAT.
* The rates apply to Monday - Sunday, 9am - 6pm.
* There are no distinctions made between small or large dogs.
* Areas covered: 20km / 12.5 mile radius from SE15. The first 30 minutes travel time by bicycle (calculated by Citymapper) is included in the price. After that additional travels costs of £5 per 15 minutes will be invoiced (this calculation covers a return).
* New bookings can be made up to 24 hours in advance. Bookings on a shorter notice will be charged an extra £ 10,-.
* Cancelling has to be done with a minimum of 12 hours before the proposed care time. If cancellation occurs within the 12 hours of the proposed care time, 50% of the costs will be invoiced.
* I don't give special discounts on a multi-day Polished Pet package nor do I charge extra for a multi-pet household; you pay per visit. It's the quality of the care that matters and I intend to put just as much effort in every visit during a week of visits as I would for a single visit.
Prices and Cancellation